I've had a M-card from Orchard bank for a couple of years following a serious illness that neary bankrupted me. Until now I have not had a problem with them besides several requests to change the billing date to be denied.
This most recent violation goes beyond fairplay. How can you have a due date on a day when a transaction is not possible? ie. Sunday or Christmas day.
Orchard bank has topped the list of bullsh*t policy bucking tradition without remorse.
Oh they did apologize for taking my money but imply they will do it again, given the opportunity.